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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {email} for questions related to refunds and returns.
Your donation fuels the future! By supporting our STEAM initiatives—from immersive camps and after-school clubs to our mobile makerspace—you’re giving students access to hands-on learning, innovative tech, and real-world skills they need to thrive. Together, we’re breaking down barriers and opening doors to STEM, arts, and beyond for underserved communities. Join us in empowering the next generation of creators, thinkers, and leaders. Donate today and help spark a world of possibilities!
Help us bring innovation directly to communities with a mobile maker space and innovation lab! Imagine a fully outfitted bus equipped with cutting-edge technology and creative resources, designed to foster hands-on learning and inspire young minds wherever it goes. This mobile makers pace will make STEAM education accessible, bringing robotics, 3D printing, coding, and more directly to students who might not have access otherwise. Your support will drive this powerful, moving classroom into neighborhoods, unleashing creativity and sparking innovation on the go. Join us in shaping the future—one stop at a time!
Support the launch of our exciting after-school STEAM Club at our state of the art STEAM Hub, starting February 2025! Open to students in grades 3-8, this weekly club will dive into topics like robotics, coding, forensics, financial literacy, drones, and AI, sparking curiosity and building real-world skills. Your donation will ensure that all students, especially those in underserved communities, can join, learn, and grow. Help us inspire the next generation of innovators—invest today!
Join us in empowering the next generation of innovators through our immersive, hands-on STEAM camps at Joliet Junior College and Lewis University! In 2024, our donors generosity funded 90 scholarships for underserved students, giving them life-changing access to real-world STEM experiences. For 2025, we aim to double that impact. Your support provides scholarships that open doors to future careers in Science, Technology, Engineering, Arts, and Math. Be part of shaping tomorrow’s leaders—invest today!